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Welcome to the ExaVault Support & Documentation Library. This library is intended to help you use your ExaVault account to the fullest. We're always open to your suggestions, so if there's something you'd like to see, please let us know.

Our Support Library helps you use your ExaVault account to the fullest. File management, FTP clients, and account settings. Get the information you need today.

Customer Cloud FTP Support Library | ExaVault

ExaVault Support

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You can find the results of your search below. If you didn't find what you were looking for, you can create or edit the page named after your query with the appropriate button.

Support Library

Support Topics

Getting Started

Connecting, Navigating, Sorting & File Management

Connecting Through FTP

Web-Based Sharing

Personalizing Your Account

System Administrators

Account Administration

When something goes wrong for your users, it should be easy to get help fast.

If you need any help in using our service, click the Help button on the toolbar and use the tips for your question. All ExaVault Tutorials are available for you there. Any time you can search help articles using the search bar.

Everyone who uses the ExaVault file manager can send us a message in the Client area. When they do:

The message will create a support ticket, which will be linked to your account.

We will reply to that ticket – and anyone you've specified to receive support tickets (including the account primary) will receive a copy of the response.

If you've got praise or suggestions for improvement, we want to hear it. You can always reach out for help by emailing us at support@exavault.com. For other ways to reach us, visit our Contact page.

ExaVault team is open for your feedbacks and always ready to help with anything at FTP solution. Just send us a message and we will come back to your shortly.