Improve Your Buy Now: Business File Transfer For Retail & E-commerce

Published on 12 Oct 2018 - Updated on 09 Apr 2025

Why Retail and E-Commerce Businesses Choose Files.com for Web-Based File Transfers

Today’s retail and e-commerce landscape depends on fast, reliable, and secure file transfers—whether you’re managing product data, syncing with vendors, or delivering marketing assets across stores. Files.com, the sister product of ExaVault, is built to meet the unique demands of modern retail operations with a fully cloud-native, web-based platform.

Unlike ExaVault, which relies on an on-premise appliance to connect local storage, Files.com offers a more flexible and scalable approach. With Files.com, your team can transfer files to or from anywhere—corporate offices, retail stores, warehouses, cloud platforms, or vendor systems—directly through the browser or API. No hardware. No hassle.

Credit card being used for retail e-commerce purchase.

Don’t Let File Transfers Slow Down Sales

Whether you're supporting a nationwide chain or running a fast-growing online store, every second counts. Files.com offers a fast, intuitive web interface that lets your team manage files and folders with ease. Use drag-and-drop functionality to move files between locations, create shared links, and collaborate securely with internal teams and external partners.

Stay connected with HQ, franchises, vendors, and logistics teams—all through a single, secure platform.

Stay on Top of Inventory, Orders, and Updates

Inventory spreadsheets, order forms, product images—it’s all critical data that moves your business forward. Files.com gives you real-time visibility into your file activity. Set up notifications for uploads or changes, and access detailed logs that show who accessed what, when, and how.

Need to troubleshoot an issue or complete an audit? You can download full activity logs for compliance or reporting at any time.

Retail File Sharing Features That Just Work

Files.com is packed with features that retail and e-commerce businesses love—without the limitations of appliance-based systems.

✔️ Custom Branding That Builds Trust

Put your brand front and center. Files.com lets you customize your file portals with your logo, colors, subdomain, and even email templates. Every file request and upload form reflects your retail brand—not a third-party provider—keeping customer experiences smooth and professional.

✔️ Seamless E-Commerce Integration

Connect Files.com directly to your website or backend systems via our powerful REST API. You can create branded upload forms with optional fields to capture order numbers, SKU details, or customer notes. Embed those forms into your site so customers or vendors can upload files straight into your Files.com account—without leaving your online store.

✔️ Unlimited Users with Granular Permissions

Retail teams are dynamic. You may need to onboard seasonal staff, work with outside creatives, or provide access to vendors. Files.com offers unlimited users with no per-user fees, so your team can scale up or down without worrying about budget constraints. Control who sees what with folder-level permissions, time-limited access, and user role settings—all adjustable from a modern web interface.

Built-In Security, Backed by Cloud Infrastructure

With Files.com, you get enterprise-grade security out of the box: encrypted file transfers (SFTP, FTP-SSL, HTTPS), IP restrictions, password policies, and SOC 2-compliant architecture. Whether you're transferring sensitive supplier contracts or PII from your online store, you can rest easy knowing your data is safe.

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